Turn every customer conversation into growth.
Calls, meetings, chats and contracts — in one connected system. Kotib shows customers, team performance, risks and opportunities in one place, so you can act faster.
Banks, clinics, real estate, retail and contact centers work with Kotib
One ecosystem. Five ways to turn conversations into growth.
Analytics
Search, filters, and insights across transcripts.
Transcribes every recorded call and scores it against criteria your team writes, flags violations separately, and traces each mark to the moment in the transcript that produced it.
- Who it's for
- Contact-centre and sales operations, QA leads, supervisors.
- What comes back
- A per-criterion scorecard, a violation list, the call topic, and a profile of the caller.